Ticketing, cashless & access control in one organiser platform.

Pricing

A pricing model that protects your margin without surprising your fans.

Groove is free to set up. We make money when you sell tickets and run taps – so we're incentivised to keep your revenue and fan experience high.

Starter

For one‑off events and club nights getting onto rails for the first time.

N$ 0 / month

4.5% + N$3 per ticket

  • Up to 2,500 tickets per event
  • Basic phases (up to 3 per ticket type)
  • Standard access control at gates
  • Basic organiser dashboard

Festival

Most popular

For multi‑zone festivals, lifestyle events and recurring experiences.

Talk to us

From 3.2% + N$2 per ticket

  • Unlimited events, up to 50,000 tickets per show
  • Advanced ticket graph & dynamic phases
  • Cashless wallets, vendors & settlement tools
  • Realtime gate and bar pressure monitoring

Enterprise

For venues, promoters and brands needing deeper integrations.

Custom

Custom commercial model

  • Custom payout logic & rev share
  • Fine‑grained roles & permissions
  • White‑labelled flows and domains
  • Priority support & on‑site presence

How fees, payouts and refunds work

Ticketing fees can be absorbed into your price or passed through to fans – you decide per ticket type. Cashless fees are charged on total spend.

Payouts are batched per event, with interim payouts available for longer‑running festivals. You'll see a full breakdown per vendor, per gate and per channel.

Chargeback‑aware. Fraud‑aware. Fan‑aware.

  • Funds held in segregated accounts until payouts are cleared.
  • Automated settlement sheets per vendor and partner.
  • Refund policies configurable per ticket type and channel.

Volume or multi‑festival organiser?

Share your projected volume and we'll design a tier that fits your economics.

Start with Festival tier

Need something more bespoke? Groove's API and Node.js backend are ready for custom integrations when you are.

Talk to us about Enterprise