Starter
For single events and club nights getting onto Groove for the first time.
N$ 0 / month
4.5% + N$3 per ticket
- Up to 2,500 tickets per event
- Basic waves (up to 3 per ticket type)
- Standard access control at gates
- Organiser dashboard
Pricing
Pricing that protects your margin without surprising your fans.
Groove is free to set up. We earn when you sell tickets and take taps, so we stay aligned with your revenue and your fans.
Festival
Most popularFor festivals with several zones, lifestyle events, and recurring experiences.
Talk to us
From 3.2% + N$2 per ticket
- Unlimited events, up to 50,000 tickets per show
- Automatic ticket waves as you sell
- Cashless wallets, vendors, and settlement tools
- Live gate and bar pressure monitoring
Enterprise
For venues, promoters, and brands that need deeper integrations.
Custom
Custom commercial model
- Custom payout logic and revenue share
- Detailed team roles and permissions
- Your branding on ticket and payment pages
- Priority support and staff on site if you need it
How fees, payouts, and refunds work
Ticketing fees can sit inside your price or be shown to fans. You choose per ticket type. Cashless fees are charged on total spend.
Payouts are batched per event, with interim payouts available for longer festivals. You will see a full breakdown per vendor, gate, and sales channel.
Built for refunds, fraud checks, and fan trust.
- Funds sit in segregated accounts until payouts are cleared.
- Settlement sheets per vendor and partner, generated automatically.
- Refund rules you can set per ticket type and channel.
High volume or several festivals a year?
Share your projected volume and we will propose a plan that fits your numbers.
Need a custom setup? Enterprise plans cover deeper integrations, branding, and support for how your organisation already works.